FAQs

FAQ s


Can all users use the customer club?

Yes, this section is active and all users of the Noora cable Pars online store can benefit from its features.

Is it possible to receive a pre-invoice without registering?

Yes, users can inquire about prices and receive pre-invoices without having to register on the site.

Is there a time limit on using the wallet?

No, your wallet balance is stored in your account and you can use it for any future purchases.

Can I view my wallet balance and points?

Yes, in the customer dashboard you can view your wallet balance, number of points, transaction history, and the option to convert points to credit.

What is an electronic wallet and how is it recharged?

The wallet is a part of your account that receives a percentage of each purchase amount as CashBack after completing the order and can be used for future purchases.

What are the uses of the points earned?

Points can be converted into shopping credits and can be used to reduce the cost of future orders.

How is scoring done in the customer club?

Points are earned based on various user activities, including registration, purchase, commenting, and referring friends. These points are visible on the user dashboard.

How can I join the customer club?

By registering on the Noora cable Pars website, you automatically become a member of the customer club and receive welcome points.

What is Noora cable Pars Customer Club?

The Customer Club is a part of the Noora cable Pars online store, which was launched with the aim of increasing user satisfaction, encouraging repeat purchases, and providing special benefits such as points, shopping credit, and e-wallets.

In buying wires and cables, is quality more important or price?

Both factors are important and should be considered. It is better to first identify quality and standard products that are similar in quality and then compare their prices and choose the most appropriate option.

How can you be sure that the conductor of the wire or cable is made of copper and no other metals such as CCA are used instead?

One of the easiest ways to ensure this is to expose the conductor of the wire or cable directly to the lighter flame. If the conductor does not melt or deform, it is almost certain that the wire or cable does not use metals such as CCA.

How to ensure the standard license of wire and cable products?

A ten-digit code is inserted on the wire and cable as well as the product packaging, which can be found by visiting the site https://isom.isiri.gov.ir/parvaneh/ and entering the ten-digit code or sending this ten-digit code With the number 10001517, the accuracy of the standard product license can be ensured.

Is the quality of insulation and coating more important or the quality of the conductor?

Both are very important. Some only consider the quantity and quality of the conductor used in the wire or cable, while insulation and sheathing are also of great importance, as most laboratory tests of wire and cable relate to the quality and quantity of their insulation and sheathing. Be. Therefore, in preparing wires and cables, special attention should be paid to the quality and quantity of insulation and their coating.

What should be the purity of the conductor and how is it measured?

The purity of copper or aluminum wire should be at least 99.95 to 99.97 percent. One of the main criteria for measuring the purity of conductors used in wires or cables is their electrical conductivity, which is measured using a micrometer device. For example, the maximum electrical resistance of a wire conductor should be 13.3 ohms per kilometer. If the purity of the copper used in this wire is low, in a constant volume, the electrical resistance of the conductor is higher than this value and therefore the wire will not be standard.

Is the total weight of the wire or cable a measure of its quality?

The total weight of the wire or cable alone is not a measure of the quality or standard of the wire or cable. To measure the quality of a wire or cable, the weight of all its components, including conductor, insulation, filler and sheath, should be measured and examined. It should also be borne in mind that the weight of the conductor or insulation and sheath is one of the factors determining the quality of wire or cable, other factors should be tested using laboratory equipment to determine the quality of the wire or cable orifice material. Definitely be determined.

What is the basis of naming cables?

Cables are named based on the number and cross section of the wires used in them. For example, a 3.5 ک 1.5 cable is a cable in which three strands of wire with a cross section of 1.5 mm are used.

What is the basis of naming the wires?

Wires are named based on their conductor cross section. For example, the cross-sectional area of a 1.5 سیم wire is approximately 1.5 mm2.